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Vendor
Sign Up FAQ
- How
much does it cost to join SuperQUOTE™?
- What
is a Transaction Fee and what's the maximum?
- Why
do I have to pay a transaction fee?
- How
do I sign up?
- Can
I cancel my membership at anytime?
- Will
I get a refund if a request is cancelled by the buyer?
- Why
do I need a credit card?
- What
if I don’t want to use a credit card?
- How
do I pay?
- Is
my information secure?
- What
are the benefits of SuperQUOTE™?
How much does it
cost to join SuperQUOTE™?
There
is no cost to join and only 1/2% if you are awarded (see
below).
What is a
Transaction Fee and what's the maximum?
If
you obtained an order as a result of utilizing CommercePoint's
services, you will be charged a 0.5% (one half of one
percent) Transaction Fee.
Transaction fee is based on the Total Price quote including
all misc. charges, freight and taxes or Total value of the
Request, whichever is greater. The Transaction Fee is
capped at a maximum of $300 (see examples)
Example 1: a winning
quote with a Total Price of $1,000.00 will be charged
$5.00.
Example
2: winning quote with a Total Price of $1 Million dollars will
be charged $300.00 (the maximum fee)
Example
3: winning quote on a 5 years copier lease @ $500
per month will be charged $150 ($500 x 60 months x
0.005= $150.00)
Why do I have
to pay a transaction fee?
As more public institutions around the country
start to implement Electronic Commerce systems, many are
turning to a "self-funding" model such as SuperQUOTE(TM).
This financial model does not require up-front
taxpayer investment in the hardware, software
or support services to establish the Electronic
Marketplace. As a
vendor/operator, CommercePoint assumes all risk for the
success of the marketplace. Participating vendors are
charged a small fee on the actual sales they make through the
Electronic Marketplace to recover the cost of establishing and
operating the underlying system. Since our buying groups
uses this system for most of its purchases of goods and
services, it is a small cost to you for being in a system that
automatically informs you of new opportunities. This
model has also been adopted in these states:
* Florida @ 1% fee with no
cap
* Virginia @ 1% fee with no
cap + membership fee
* North
Carolina @ 1.75% fee capped at $500.00
* Hawaii's upcoming HEPS @ 0.933% fee
+ $275 registration
How do I sign
up?
To
sign up, click at “Vendors Click Here to Sign Up" link
on the bottom of this screen. If you need assistance, email
or call us at (808)956-5934.
Can I cancel
my membership at any time?
Yes.
You may choose to close your account and end your use of
service at any time, e.g. If
you have closed your company and want your company's name
removed from the directory, simply send an email to: support@commercepoint.com
to cancel.
Will
I get a refund if a request is cancelled by the buyer?
Yes.
We will refund or credit the Transaction Fee if buyer
cancels a request after it has been awarded. (See
What is a Transaction Fee?)
Why do I need to
use a credit card?
This
is used to verify your identity since this is an open
system, buyers want to make sure that bids received are from
legitimate sources.
What if I
don’t want to use a credit card?
Simply
fax us a copy of your
Hawaii General Excise Tax License or Federal Employer ID
showing your company's name and address. Please include
your Email address on your fax. Or, if your company has
a website, drop us an email. After which, we will email
you with instructions to register without a credit card
You can also contact us at:
CommercePoint, Inc.
Office hours: Monday
– Friday, 9:00am – 5:00pm (HST)
Phone: (808)
956-5934
Fax: (808) 956-3110
Email: support@commercepoint.com
How do I
pay?
Invoice:
You will be invoiced via email.
Credit
Card:
You can use your credit card, if you do not want to give your
credit card number online, we can arrange to take your card
number over the phone.
Is my
information secure?
-
Yes,
Secure Sockets
Layer (SSL) based technology authenticates postings and
awards so unauthorized users are kept out and price quotes
and private information such as credit cards are
protected. For more information, go to http://wp.netscape.com/security/techbriefs/ssl.html
What are the
benefits of SuperQUOTE™?
- Save time and money: no
more faxing price quotes, no more calling to see if your
quote has been selected. Complete history of your
quotes online and with auto email notification, you will
receive only qualified leads
- Online submissions
means more accurate quote calculation and better
communications with the buyers
- Extend sales reach
while lowering cost:
Vendors can reach new buyers without the
traditional high cost of sales and marketing
- More exposure with free
listing: Electronic
Directory with search engine creates opportunities for
vendors large and small to list their company's products
and services for the buyers
- Develop stronger
customer relationships:
Faster response to buyer’s questions and constant
submittals enhances buyer's awareness of your company and
capabilities
- Web based: No new
hardware or software is required to access the service,
all you need is Internet access
- 24/7 Access:
You can look up requests, work on your quotes, etc., 24
hours a day, 7 days a week, anywhere where Internet
access is available
- Secured:
Secured
Socket Layer (SSL) and encryption technology ensures
that your quotations and credit card information are
protected
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